Legal
Privacy Policy
Last updated: 12 October 2026
This policy explains what OneTill keeps, what it sends, and the choices you have. Please read it before you use the app. Questions? See Contact us.
In plain English
- Your shop data stays on your phone. We do not run servers that receive it.
- There is no OneTill account: no name, email or password.
- The free version shows ads (Google AdMob). Optional anonymous statistics use Google Firebase, and you can switch them off.
- Purchases and subscriptions are handled by Google Play. We never see your card details.
- You can erase everything in Settings, or by uninstalling.
Contents
- What information we collect
- How we use information
- How we share information
- International transfers
- Security and retention
- Your choices and rights
- Children's privacy
- Changes to this policy
- Contact us
1. What information we collect
Information that stays on your phone
OneTill keeps your shop's records in the app's private storage on your phone. We (OrionApps) do not receive them. This includes:
- your shop details (name, address, phone number, tax ID, receipt footer and, if you add one, a receipt logo);
- your products (names, barcodes, prices, costs, stock levels and, if you add them, product photos);
- sales, receipts, returns, discounts and payment methods;
- customers you add (name, optional phone number) and what they owe or have paid, plus expenses, stock deliveries and cash counts;
- your settings and a salted, one-way hash of your PIN (the PIN itself is never stored).
If you record information about your own customers, you are responsible for handling it lawfully where you trade. OneTill only stores it on your device for you.
Information collected automatically by Google services
- Ads (Google AdMob): advertising ID, IP address and approximate location derived from it, device and app details (model, OS version, app version) and ad interactions (impressions and clicks).
- Usage statistics (Google Firebase Analytics), if allowed: an app-instance identifier, device model, OS version, approximate country, and event names such as "app opened" or "sale completed". Events never contain shop, item, customer, receipt or amount details.
- Purchases (Google Play Billing): handled by Google Play. OneTill only learns which products you own.
What we never collect
We do not ask for a name, email address or password. There is no OneTill account. We do not receive your sales, items, customers, photos, backups or location. Camera images used to scan barcodes are processed on your phone and are not saved or sent anywhere.
2. How we use information
The table shows what each kind of information is for, who handles it, and what you can do about it.
| Information | Used for | Who handles it | Your control |
|---|---|---|---|
| Shop records, photos and logo | Running your shop in the app | Only your phone | Edit or delete in the app; erase all in Settings; uninstall |
| PIN hash, fingerprint unlock | Locking the app | Your phone (biometrics stay inside Android) | Change PIN or turn fingerprint off in Settings |
| Camera | Scanning barcodes | On-device only | Allow or deny in Android permissions |
| Advertising data | Showing and measuring ads | Google AdMob | Consent form (UK/EEA), reset advertising ID in Android, or buy Remove ads |
| Anonymous usage events | Improving OneTill | Google Firebase | Switch off in More → Settings → Privacy |
| Purchase status | Unlocking what you bought | Google Play | Manage in Google Play |
| Crash report | Fixing bugs | Saved on your phone; sent only if you share it | Share or delete in Settings → Diagnostics |
Android also needs these permissions for the app: Camera (scan barcodes), Internet and network state (ads, analytics and Google Play) and the advertising ID. We do not sell your information or use it to profile you ourselves.
3. How we share information
We do not sell information and we have none of your shop data to share. Information is shared only in these ways:
- Google receives the advertising, analytics and purchase information described above, under its own terms and privacy policy. See policies.google.com/privacy and firebase.google.com/support/privacy.
- Services you choose. Backup files, CSV and PDF exports, labels and receipts are created only when you ask and go only where you send them (for example your Google Drive or a messaging app). From then on that service's policy applies. A backup protected with a passphrase is encrypted; if you forget the passphrase nobody, including us, can open it.
- The law. We hold no shop data, so there is nothing of yours for us to hand over.
4. International transfers
Your shop data is not sent anywhere by OneTill. Google may process advertising, analytics and purchase information in countries other than your own, using the safeguards described in Google's policies.
5. Security and retention
Your data sits in the app's private storage, protected by Android's app sandbox and by your PIN (and optional fingerprint). We recommend keeping your phone's screen lock on and making regular backups.
Data stays on your phone until you delete it. Uninstalling OneTill, or using "Erase all data" in Settings, removes it from the phone. Files you exported or backed up remain where you saved them until you delete them. Crash reports stay on your phone until you delete them. Information held by Google is kept under Google's own retention rules.
6. Your choices and rights
- Change or withdraw your ad privacy choice under More → Remove ads → Ad privacy choices (where shown).
- Turn usage statistics off in More → Settings → Privacy.
- Reset or delete your advertising ID in Android settings.
- Delete your data by using Erase all data or uninstalling the app.
- Depending on where you live (for example the UK, EEA, California and other regions) you may have rights to access, correct, delete or port personal data, or to object to its use. Because OneTill does not hold your shop data, those requests mostly concern Google, which you can reach through your Google Account. You can also email us at support@orionapps.com and we will help where we can.
7. Children's privacy
OneTill is a business tool for shop owners and is not directed to children. We do not knowingly collect information from children. If you believe a child has used the app and provided information, contact us at support@orionapps.com.
8. Changes to this policy
If the app changes in a way that affects your privacy (for example, optional cloud backup), we will update this policy and the date at the top, and tell you in the app where appropriate.
9. Contact us
OrionAppsEmail: support@orionapps.com
App: OneTill (
com.orionapps.onetill)